A: Our Medal Sports customer service contact number is (877) 472-4296 (Mon-Fri 9-5 EST). We have also listed the details on the Support tab of our MD Sports Website.

A: To sign up for an account for the purpose of after-service support, simply tap the Register on the top right corner and finish the steps.

A: You can contact our U.S. based customer service team by calling the phone number of (877) 472-4296 (Mon-Fri 9-5 EST) or by visiting the support tab above to Submit a Ticket.

A: While our goal is for you to never have an issue with any part on our product, we know that issues do happen from time to time. You can order a replacement from our U.S. based customer service team by calling the phone number of (877) 472-4296 (Mon-Fri 9-5 EST) or by clicking on the support tab above.  Please be sure to provide as much detail as possible and do not throw away the damaged scorer, we may ask you to send it back to us at our expense for further review.

A: If you need replacement parts that are outside of the warranty period, we do offer them for a small fee. You can order a replacement from our U.S. based customer service team by calling the phone number listed on our manuals or through the Support tab of our website or by clicking the Order Replacement Parts section (within Support tab).

A: Our preferred assembly partner in the U.S. is JEZ Enterprises and they can be contacted at (877) 242-0750. For customers outside of the U.S. please contact the CS team directly and they can refer you to a reputable partner.